- Express delivery and free returns within 30 days
- support@njexoticpets.store
- +1 973-396-8897
At NJEXOTICPETS, we are committed to making your payment experience secure, dependable, and convenient. This policy outlines the payment methods and procedures that apply to purchases made through our website.
Secure Payments
Protecting your personal information and payment details is a top priority for us. All payments made through our website are securely processed by Stripe, a trusted and industry-leading payment platform that is fully PCI DSS compliant.
Your payment information is protected through SSL (Secure Socket Layer) encryption, which helps keep sensitive information secure throughout the transaction process. For additional protection, we do not store your complete credit card information on our servers.
Accepted Payment Methods
We currently accept the following payment methods through Stripe:
Major Credit Cards
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
When Payments Are Charged
Your chosen payment method will be charged immediately once your order has been successfully placed and confirmed.
Currency
All prices shown on our website and all transactions are processed in United States Dollars (USD).
Billing Information Verification
To help protect against fraudulent transactions and support successful payment processing, please ensure that your billing information matches the details connected to your payment method.
Incorrect, incomplete, or mismatched billing information may cause payment delays, additional order verification, or order cancellation.
Need Help?
If you have any questions or concerns about payments or billing, our support team is available to help.
Email: support@njexoticpets.store
Phone: +1 973-396-8897
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Address: 143 Broadway, Elmwood Park, NJ 07407, United States